Whole Foods Market: A Comprehensive National Facilities Management Partnership

Whole Foods Market

Client Overview

Company: Whole Foods Market
Industry: Grocery / Retail
Locations Serviced: 133 nationwide
Partnership Start Date: June 2019

The Challenge

In June 2019, our partnership with Whole Foods Market began with a modest scope: 20 locations and 125 service calls completed in the first year. Since then, the relationship has grown significantly, both in scale and complexity. By 2024, we now service 133 Whole Foods locations across the U.S., completing an impressive 2,480 service calls in that year alone.

How Gallant Coordinated It

Our responsibilities have expanded to encompass a wide array of services, including:

  • Regular Repairs & Maintenance (R&M)
  • Capital Expenditure (CapEx) Projects
  • National Program Management

We’ve positioned ourselves as a trusted, single-source provider for everything from day-
to-day fixes to major infrastructure upgrades, delivering consistently high-quality service
across multiple trades and disciplines.

Trades Serviced

We provide support across 80+ trades, including but not limited to:

Facility Infrastructure
  • Electrical
  • HVAC
  • Plumbing
  • Roofing
  • Refrigeration
  • Elevators
  • Generator Service
  • Fire Safety Systems
Interior & Exterior Maintenance
  • Carpentry & Handyman
  • Flooring (VCT, Carpet, Ceramic, Concrete Polishing)
  • Painting & Wallpaper
  • Drywall
  • Window Cleaning/Tinting/Treatments
  • Signage
  • Pressure Washing
  • Snow Removal
  • Landscaping
Specialty Services
  • ADA Compliance
  • Acoustical Ceilings
  • Audio/Visual
  • Grease Trap Cleaning
  • Kitchen Equipment Maintenance
  • Leak Investigation
  • Mold Testing
  • Hazardous Material Remediation
  • Disaster Recovery
  • Civil Unrest Response
  • Waste & Trash Removal
Security & Safety
  • Locksmith Services
  • Fencing & Gates
  • Safe Maintenance
  • Fire Extinguisher Inspections
  • Emergency Cleaning Services
Program-Based Services
  • CapEx Upgrades
  • National Rollouts
  • Water Efficiency Audits

Results

Scalability: Seamlessly scaled from 20 to 133 locations over five years
Responsiveness: 2,480 service calls completed in 2024, showcasing our rapid response capability
Consistency: Nationwide standards maintained across diverse geographies
Comprehensive Coverage: Turnkey management of all trade services
Trust & Reliability: A long-term, growing partnership built on transparency and performance

What Made It Work

Our partnership with Whole Foods Market is a testament to our ability to support enterprise-level clients with dependable, scalable, and high-quality facility solutions. From routine maintenance to emergency response and national programs, we’ve become a trusted extension of the Whole Foods team, ensuring stores stay safe, functional, and aligned with brand standards.

CLIENT TESTIMONY

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