• 345 Memorial Dr, Crystal Lake, IL 60014
  • 815-568-1880
Facebook-f Linkedin
Gallant Logo

Job Description

After Hours Coordinator

Position Responsibilities

Key Responsibilities

  • Accepting and dispatching service requests
  • Coordinating schedule dates with all parties
  • Confirming service completion
  • Quality assurance
  • Sourcing vendors
  • Communication between techs and the client
  • Communication between afterhours team and day team
  • System and client updates

Requirements & Qualifications

Qualifications

  • Dispatch or coordinator experience, preferably in facilities services or construction.
  • Experience scheduling service technicians across multiple locations.
  • Strong customer service and communication skills.
  • Proficient with Microsoft Office and technology systems.
  • Able to prioritize and adapt in a fast-paced environment.
  • Strong sense of urgency and attention to detail.
  • Ability to communicate with technicians, clients, and vendors.
  • Problem-solving mindset with a focus on cost and service.
  • Self-motivated and willing to take ownership.
APPLY NOW

Open Positions

Work With Gallant

Planning a new facility or managing a group of sites? Tell us what you need, and we'll set up a call.
CONTACT US